The underwater-bookshop (www.underwater-bookshop.com
and The underwater-watchshop (www.underwater-watchshop.com
(“we”, “our”, “us”) are trading names
of Atlantis Mall Limited, a UK business. These terms and conditions (“terms”)
are the only terms on which we supply goods and are set out below. Separate
terms apply for the supply of trade services. Please read these terms
carefully. Please also read our Privacy statement
regarding personal information provided by you. We recommend that you
print the terms out for reference in the future.
1. Business Contact Details
The Underwater Bookshop/The Underwater Watchshop
Brookside Business Park
Phone: +44 (0)1785 761966
Contact Form: Click here
2. Use of this site .
By accessing and using any part of this web site, you
agree to be legally bound by these terms which take effect immediately
on your first use of the site. If you do not agree to be legally bound
by the following terms, you may not use this site or acce
|3. UK customer’s statutory rights
are not affected by any of these terms.
|4. We reserve the right to refuse the
supply of goods and services at our absolute discretion.
5. Offer and acceptance
A binding contract is formed between you and us when
you receive confirmation from us by e-mail, telephone or other agreed
means that your order has been accepted.
6. Returns & Refunds (European
Union consumers only)
6.a If you are not completely happy with the
goods –unwanted goods
We want you to be totally satisfied with every purchase you make from
us. We aim to offer you value and quality. To cancel you can telephone,
e-mail, fax, or write to us via the details below within 7 working days
of delivery, quoting your order number.
For cancelled items we will offer you a full refund or exchange it they
are returned to us within 7 days of your cancelling the agreement. Items
returned must not have been used, should be returned in their original
packaging and you must take reasonable care of them. You will pay the
cost of returning the goods. At your request we may collect the goods
for you, however there will be a charge for this service. The address
for returned items is as listed in Section 1 Business Contact Details.
Items can be returned to us provided:
We endeavour to respond to all complaints within
3 working days. We will acknowledge receipt of any complaint and give
an indication of the timescale expected to resolve the complaint. We
will keep you informed regarding the progress of the complaint.
8. Prices, statements, descriptions
8.a. All prices, statements, descriptions
on our site are invitations to treat
The price you pay is the price displayed on this website at the time
we receive your order apart from the following exception. While we try
and ensure that all prices on our website are accurate, errors may occur.
If we discover an error in the price of goods you have ordered we will
inform you as soon as possible and give you the option of reconfirming
your order at the correct price or cancelling it. If we are unable to
contact you we will treat the order as cancelled. If you cancel and
you have already paid for the goods, you will receive a full refund.
8.b. Website pricing and indication of price
All prices displayed on the website are given in Pounds Sterling and
are inclusive of any VAT.
Note: Costs such as Carriage etc are chargeable in addition to the item
price displayed and costs are clearly displayed on the site. Orders
may be changed or cancelled before final submission.
Customers outside the EU should call to confirm the cost of goods excluding
VAT and the appropriate shipping costs.
All prices will be charged in Pounds Sterling (£) Customer outside
the UK should be aware that local currency rates may vary.Customers
outside the UK should check with their bank or credit/debit card company
for the exact exchange rate and any additional costs that may be incurred
following a transaction in Pounds Sterling.
9. Payment Options
9.a On-line and telephone payment by all major credit and debit
We accept on-line and telephone payment with the following cards:
• Switch Maestro
• American Express
We also accept all credit and debit cards carrying
the Mastercard or Visa logos. We reserve the right to decline any credit
or debit card including major ones.
Payment by card may be made by entering the card details on the secure
payment screen or you may telephone our customer sales line on +44 (0)1785 761966
We are unable to despatch goods until payment had been cleared or authorised.
Payment will be processed when the goods are ready for despatch. All
back-orders will only be charged when ready for despatch. Where an item
has to be specially ordered for the customer, payment will be processed
at the time of order.
Please be aware that all credit and debit card transactions will appear
on your monthly statement as Atlantis Mall Limited.
9.b. Payment by cheque or postal order
If you wish to pay by cheque or Postal Order simply select payment by
personal cheque when you reach the payment screen. When you receive
confirmation of the order from us send a cheque or Postal Order made
payable to Atlantis Mall Limited. Please write your order number
and name/address on the reverse of the cheque. Your order will be despatched
once the cheque has cleared.
9.c Shipment outside EU
We regret that due to the high incidence of international fraud
on both credit cards and cheques we are only able to accept orders from
outside the EU where payment is made of cleared funds direct to our
bank account. IF you wish to pay by this method, please contact us to
10. Goods are subject to availability
Books and all other products offered for sale have
a limited production span and may either be re-printing or out-of-print
(books) or out of production. Whilst we endeavour to provide the best
information on product and stock availability, occasionally goods become
unexpectedly unavailable. In the event that we are unable to supply
the goods or services, we will inform you as soon as possible (normally
the same working day). A full refund will be given where you have already
paid for the goods or services.
11. Delivery times, options, deadlines and guarantees
11.a Delivery Options
The website lists all delivery options available. Pricing comparisons
can be made via the website on the order pages. Carriage options are
only listed within the order pages. High value items may only be available
when delivered via a signed for service.
11.b. Guaranteed Services
For guaranteed services we endeavour to despatch the same day if the
order is placed on or before 2pm GMT. This service is subject to availability
as Section 10. Orders placed on Saturday or Sunday will be despatched
on Monday as no guaranteed services operate over the weekend. Similarly
orders placed during a Bank Holiday will be despatched on the next working
day. This guaranteed service is subject to payment clearance.
Note: Guaranteed Services refers to Parcel Force 24, Royal Mail Special
Delivery and Parcel Force Euro 48, Parcel Force Ireland 48 & Parcel
Force Channel Islands 48.
If a guaranteed service is selected and the goods are not received within
the published terms of the service, please contact us so that we may
investigate. We accept no liability for failure of a carrier to deliver
within the terms specified, however, where a guaranteed service provides
for a payment as reparation, we will arrange to claim this and remit
such amount to you.
11.c. Delivery within 28 working days from receipt of your order
We endeavour to ship all orders within 2 working days of receipt of
your order and payment clearance on a 2-3 day delivery service. However,
while we strive to meet this standard we reserve the right to ship within
28 days from receipt of order and payment confirmation. If an item is
temporarily out of stock and despatch is anticipated to be greater than
28 days, we will contact you to arrange a new delivery date. At this
time you will be given the opportunity to cancel the order.
Note: Non-guaranteed services include all carriage options excluding
those listed as guaranteed services (see above).
All reasonable precautions will be taken to ensure
the details of your order and payment remain secure. However, unless
we are negligent, we cannot be held liable for any losses caused as
a result of unauthorised access to information provided by you. Please
view our privacy statement
for a full statement
of our policy on confidentiality.
Our site uses a fully accredited secure environment to protect your
credit card information, click here
Personal details are also kept in a secure area. If you have any questions
regarding on-line security please e-mail us.
We appreciate that despite our high standard security safeguards, some
customers may still be reluctant to release card details on-line, for
these customers we offer a telephone order service, simply call +44 (0)1785 761966.
All our products are guaranteed against manufacturing defects for
a minimum of 12 months.
The names ‘underwater bookshop’, ‘underwater
watchshop’, ‘ukdiving’, ‘dive-international’
and ‘Atlantis-mall’ and their various devices and logos
are all trademarks of Atlantis Mall Limited. Wherever other trademarks are used
these are the property of their respective owners. All trademarks are
recognised. Nothing contained in these terms shall be construed as conferring
by implication, estoppel or otherwise any licence or right to use any
trademark, patent, design right or copyright of Atlantis Mall Limited, or any
All information and data held on this site is the
copyright of Atlantis Mall Limited. All graphics, design and software are the
property of Atlantis Mall Limited and are copyright.
Where you submit any contribution to any of our
web sites (including any text, photographs, graphics, video or audio)
you agree, by submitting your contribution, to grant Atlantis Mall Limited a
perpetual, royalty-free, non-exclusive, sub-licensable right and license
to use, reproduce, modify, adapt, publish, translate, create derivative
works from, distribute, perform, play, make available to the public,
and exercise all copyright and publicity rights with respect to your
contribution worldwide and/or to incorporate your contribution in other
works in any media now known or later developed for the full term of
any rights that may exist in your contribution, and in accordance with
If you do not want to grant to Atlantis Mall Limited the rights set out above,
please do not submit your contribution.
Atlantis Mall Limited reserves the absolute right to delete any contribution
at any time
Views expressed by contributors are those of members of the Public and
are not necessarily those of Atlantis Mall Limited.
17.a These terms shall be governed
by and interpreted in accordance with the laws of England and Wales
17.b Any disputes not resolved by normal complaints
procedure will be resolved exclusively in the courts of England and
Wales under English Law.
17.c Those who access the site from other locations
or purchase good for delivery outside the UK are responsible for compliance
with their local laws and taxes as applicable.
17.d If any of these terms are determined to be illegal,
invalid or otherwise unenforceable by reason of the laws of any state
or country in which these terms are intended to be effective, then to
the extent and within the jurisdiction in which that term is illegal,
invalid or unenforceable, it shall be severed and deleted from these
terms and the remaining terms shall survive, remain in full force and
effect and continue to be binding and enforceable.
17.e. Atlantis Mall Limited reserves the right to change or
amend these terms at any time by publishing revised terms on the web
© Copyright 2005 Atlantis Mall Limited..